Contact Us
Questions about products, technical support, or partnerships — we'd love to hear from you
How to Reach Us
These are our only official channels — please beware of anything else
Company Information
- Legal entity: Guangzhou UGLYPEAR DATA Technology Co., Ltd.
- Address: No. 38-2 Huicai Road, Tianhe District, Guangzhou, China
Phone / WeChat
- Phone: +86 130 0200 4554
- WeChat: add us via QR code
- Best for pre-sales questions and urgent matters
- Answered immediately during business hours
- Link: wa.me/8613002004554
- Text, images and files all supported
- Replies in real time during business hours
- Email: sales@uglypear.com
- Best for detailed inquiries and attachments
- Answered within one business day
- Please include your product version and a description of the issue
Business Hours
- Monday to Friday, 9:00–18:00
- Time zone: China Standard Time (UTC+8)
- Closed on weekends and public holidays
- Email works around the clock — we'll pick it up next business day
What to Contact Us About
- Product inquiries: Desktop / Server / Network editions
- Technical support: deployment, integration, Linux compatibility
- Partnerships: channels, technology, ecosystem
- Feedback: bugs, suggestions, complaints
Check the spelling: our only official email address is sales@uglypear.com. Stick to official channels and watch out for phishing emails.
Send Us a Message
Fill in the form below and we'll get back to you as soon as possible during business hours
Visit Us
No. 38-2 Huicai Road, Tianhe District, Guangzhou, China
Guangzhou UGLYPEAR DATA Technology Co., Ltd.
No. 38-2 Huicai Road, Tianhe District, Guangzhou, China
Please call ahead so we can arrange reception
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